This Privacy Policy describes how Jenoval Cosmetics (“we,” “us,” “our”) collects, uses, and shares personal information when you visit our website www.jenoval.com (the “Website”), Physical Store (the Shop) and interact with us. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit the Website, we may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, and payment information when you make a purchase.

1.2 Automatically Collected Information

We may also automatically collect certain information about your device and usage of the Website, including your IP address, browser type, operating system, referral URLs, pages visited, and other similar data.

1.3 Cookies

We use cookies and similar tracking technologies to enhance your experience on the Website, analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information about our user base.

2. Use of Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain the Website.
• Process and fulfill orders for products.
• Communicate with you, including responding to your inquiries and providing customer support.
• Send you promotional materials, newsletters, and other marketing communications.
• Monitor and analyze trends, usage, and activities in connection with the Website.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations.

3. Sharing of Information

We may share your personal information with third parties in the following circumstances:

• With service providers: We may share your information with third-party service providers who help us operate the Website, process orders, or perform other functions on our behalf.
• With business partners: We may share your information with trusted business partners who provide products or services that may be of interest to you.
• With legal authorities: We may disclose your information in response to a subpoena, court order, or other legal process, or to comply with applicable laws, regulations, or governmental requests.
• In connection with a business transaction: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect the security of your personal information and to ensure that it is treated securely and in accordance with this Privacy Policy. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

5.1 Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly at [email protected].

5.2 Cookies

You can set your browser to refuse all or some browser

cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Website may be inaccessible or not function properly.

6. Your Rights

6.1 Access and Correction

You have the right to access and update your personal information held by us. If you would like to access or correct any of your personal information, please contact us at [email protected].

6.2 Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format. If you would like to request a copy of your data, please contact us at [email protected].

6.3 Deletion

You have the right to request the deletion of your personal information under certain circumstances. If you would like to request the deletion of your data, please contact us at [email protected].

7. Children’s Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated policy on the Website or by other means. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us. Thank you for trusting Jenoval Cosmetics with your personal information. We are committed to protecting your privacy and ensuring the security of your information.