Welcome to Jenoval Cosmetics. These Terms and Conditions (“Terms”) govern your use of our website, www.jenoval.com (“Website”), Physical Store (“Shop”), and any purchases you make from Jenoval Cosmetics (“we,” “us,” “our”). By accessing or using our Website and purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or purchase our products.

1. Use of the Website

1.1 Eligibility

To use our Website and purchase products, you must be at least 13 years old. If you are under 18 years old, you may only use our Website and purchase products with the involvement of a parent or guardian.

1.2 Account Registration

You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Prohibited Conduct

You agree not to:

  • Use the Website for any unlawful purpose.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Interfere with or disrupt the operation of the Website.

2. Products and Orders

2.1 Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions, images, or other content on the Website are complete, accurate, or error-free.

2.2 Pricing

All prices are listed in the currency specified on the Website and are subject to change without notice. Prices do not include applicable taxes, shipping, and handling charges, which will be added to your total purchase price.

2.3 Orders

By placing an order, you agree to purchase the products listed in your order. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason.

3. Payment and Shipping

3.1 Payment

We accept various forms of payment as indicated on the Website. By providing payment information, you represent and warrant that you are authorized to use the payment method.

3.2 Shipping

We offer worldwide delivery. Shipping and handling charges are additional and will be added to your total order cost. Delivery times are estimates and may vary. We are not responsible for delays caused by shipping carriers or customs.

3.3 Risk of Loss

All products purchased from us are made pursuant to a shipment contract. Risk of loss and title for the products pass to you upon delivery to the carrier.

4. Returns and Refunds

4.1 Return Policy

Please refer to our Return Policy for information on how to return products. The Return Policy is incorporated into these Terms by reference.

4.2 Refunds

Refunds will be processed according to our Return Policy. We reserve the right to refuse a refund request if the product returned does not meet the conditions of our Return Policy.

5. Intellectual Property

5.1 Ownership

All content on the Website, including text, graphics, logos, images, and software, is the property of Jenoval Cosmetics or its content suppliers and is protected by intellectual property laws.

5.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of any content on the Website without our express written permission.

6. Disclaimers and Limitation of Liability

6.1 Disclaimers

The Website and all products are provided “as is” and “as available” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.2 Limitation of Liability

In no event shall Jenoval Cosmetics be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or purchase of products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or related to these Terms or the use of the Website shall not exceed the amount paid by you for the products in question.

7. Indemnification

You agree to indemnify and hold harmless Jenoval Cosmetics, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or related to your use of the Website or violation of these Terms.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law principles.

8.2 Dispute Resolution

Any dispute arising out of or related to these Terms or the use of the Website shall be resolved through binding arbitration in Nigeria, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

9. Changes to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us.

Thank you for choosing Jenoval Cosmetics. We appreciate your business and look forward to serving you.